Mindanaoan is a blogger, social media strategist, publicist, Internet marketer, events organizer, digital photographer, Wordpress advocate, Mozilla rep (ReMo) and proud relief volunteer. She also completed a US Gov't. Department of State-sponsored International Visitor Leadership Program in 2012. Mindanaoan is available for work and travel.
I don’t know about you but I’m getting more and more disappointed with the Philippine Post Office. A few months ago, I received a very important package from the United Nations and its sides were torn and were deliberately “put back together” by mere use of a transparent packing tape. You could just imagine how insulting that was — I wonder if an employee or two from the national or local post office thought that there was money inside the large envelope or probably some lucrative contracts?
And now, after traveling for two days, I come home and see my mails…and I find out that they were all supposed to be delivered last November and December! One package, for instance, was full of important coupons I could’ve used to avail of discounts during the Christmas holiday shopping sprees. Another letter contained a super cool gift certificate I could’ve used to avail of a P5,000-worth of spa services…the problem now is that the deadline for me to redeem the gift was December 31, 2008 %^&*%$#%) Isn’t this so disappointing? I’m actually furious about this!
I’m sure I’m not the only soul out there who has a ton of complaints against the Philippine Post Office. Does this mean it’s high time for the national government to give the PPO a much-needed “facelift” (or intense scrutiny of its services especially prompt deliveries of important letters and packages) or probably think of just closing it down?
What are your thoughts?
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..reading all these letters and complaints started to worry me, because I just recently ordered, (Sept. 17 and 19, 2011),not one,but two separate orders of products from Hongkong and I don’t know if it will ever be sent here in Iligan. Worst is, each orders are priced, i think, $50+ (electronic gadget/devices) that might be stuck at the customs..has anyone tried to claim their parcels on Iligan post office?It was stupid for me to not know of these things that is already happening. Just imagining all these boils my blood in anger, to think that so many complaints about this corruption in customs and government post corporation and no one, even the government did anything on it for how many years???pathetic country..makes me think ‘why am I even born here?’..
P.S. I will just update you on the progress on the retrieval of my orders,maybe this October..and yes, we should broadcast what is really happening so that people will eventually know and try not to use their service anymore,causing them to close down..(maybe we should just kill those f**kers who f**ked up all of your items)..yeah..
Hi! Thanks. Yes, please update us. I really hope you get your package soon!
Good day!
Here is my update:
Purchased order #1 (airmail Hongkong-Iligan City, Philippines by Singpost) on Sept. 13,2011
Item tracked on Singpost but only the date when it was shipped from Hongkong-Singapore (Sept. 17, 2011) and Singapore-Philippines (Sept 19,2011),never the arrival date of the item in the Philippines
Received (delivered at home) on Sept. 26, 2011 (product is never opened, is small, and almost weightless)
Purchased order #2 (airmail Hongkong-Iligan City, Philippines) on Sept. 19, 2011
Item tracked on Hongkongpost but only the date when it was shipped from Hongkong-Philippines (Sept 23, 2011),never the arrival date of the item in the Philippines
Received (delivered at home) on Oct. 7, 2011 (Product never opened, slightly small box,
and has considerable weight)
Contacted local Philpost office only once during the duration of the shipping of product #2 (I think it was on Sept. 30, 2011), they said that there was no item for me.
I’m kinda ashamed the way I reacted about Philpost seeing other comments like that,but considering your side, I guessed I was just lucky because of how small the products were, considering the weight and the details provided when it was shipped (as a gift, and the sender marked is not the company name)
In my side, I don’t know if I can trust Philpost, but given the comments i have read, i think I might just pass on the ‘buying-outside-the-country’ thing for now, got just lucky I have received them all, without the stress to follow it up..
Maybe we need to update from time to time here if others have problems on their delivery and the details, it is important..that’s all, thank you!
Beware of those corrupt custom official of Manila Post office window 124
They know nothing but keep on cheating people again and again.
i hope we can find a way tol arrest those corrupt custom officer and staff at window 124 of the Manila Central Post office
You can search the link below just type
Manila Central Post office custom fee , duties and taxes scam
Manila Central Post Office Warren V Nantes scam
Hi Helen, thank you for leaving a comment here on http://www.Mindanaoan.com — can you tell us more about this please? Do you know these people?
I really love your site. ok here we go
first they send you a notice asking and telling you to claim package at window 124 of the manila post office. once you are there they keep asking numerous ID from you even you already give them your driver license , voter ID. what comes first from their mouth is may i see your other ID like ATM card. which is really shock to me.
Then once the package is in the releasing area table they will open it before your eyes. and once they open it they will get the invoice or receipt attached in the box. if there is no receipt they will keep looking checking at your item which look like wala sa bundok nila ang ganitong bagay tsk tsk.
Then they will go inside their room scratching their head and look like having hard time making a computation and finding a way to cheat you.
after a few minute here comes the list which is listed in a scratch paper and the corrupt officer say : AYAN ITO PO ANG KAILANGAN MONG BAYARAN .
when asked why we have to pay for such a large amount , they will answer you CUSTOM YANNNNNNNNNNNNN at kailangan bayaran TSK TSK
when u tell them its gift or give them excuse they will say sige 500 na LANGGGG and ofcourse without resibo .
after you claim your package. here comes the standby who will befriend you and offer to help you carry heavy weight box but after that you ended up being robbed and holdup by their syndicate.
so beware and be careful and i hope we can report this asap to Imbestigador , tulfo , XXX para mahuli na natin ang tarantadong custom official and mga kurakot na walang hiya sa window 124 ng manila central post office.
Hi Helen, thank you so much for visiting http://www.Mindanaoan.com and for bringing this to our attention.
I already forwarded this to Customs Chief Ruffy Biazon
salamat ng marami sana ma bulok na sa kulanganm mga buwaya at kurakot na custom official sa window 124 ng manila post office lalo na yun bakla at baboy na custom officer jan.
pati yun losyang na collector na si vilma ching at yun matanda na manong dapat ikulong rin mga kurakot mga yun
hi there just want to let everyone know that i am also being cheated by those corrupt and dishonest custom at the manila post office basement window 124. they cheated me and ask me to pay a sum of 5000 peso just for a box of wedding gown send to me from singapore by my sister. i really cannot understand what they are writting and computing which is written in just a piece of scratch paper. the total breakdown cost and calculation is amounted to 15,000 peso but the corrupt custom tell me that he can give discount and i can just pay them 5k and of course without resibo. hayz
i really hope that we can find a way to control those corrupt officer there at window 124. one more thing is that all of them does not wear an id
I really like your site. I have also been cheated by those corrupt and dishonest custom officer of the manila city hall window 124. they scam people.
i also want to warned everyone to be careful of EMS pasay they are also corrupt and like to cheat people money
Thanks Romeo. Hopefully the concerned government officials can hear your case
Better close because people working in the post mga corrupt, maybe not all pero nadadamay ang ibang tao. Its for nothing sayang lang. I dont really really trust our post office. Many times happened to me, mga sulat ko di nakakarating i even rent a post box but because everyweek i wrote to different peoples di na nakakarating. I even sent a package with perfume and cellphone, i payed for insuranced but only the perfume my mother received!!! Imagine that!!! Then last Nov 2, i sent again a letter registered to my mother, until now di pa nya narereceive. What is that for peoples? What they think? my pera sa mail??? its a risk and dangerous yun bakit ko nmn gagawin eh maraming ways to send money. Thank you for reading my conplains.
Below is part of an e-mail I rec’d from my Mother who resides in USA.
Received your Christmas card in today’s mail. The item you mentioned in last weeks e-mail was not with the card Must have come via the air or something….
Pretty card,wonderful message and we know that it was filled with love from both! I was a little upset to see that it had been handled roughly though there was a rip on each side and also one smack dab in the top edge of the envelope. The card only had the center top ripped about 3/4 of an inch. The gold stone like on the Christmas tree was intact. We appreciate it very much.
Would Phil Post care to explain this?? The only thing they are out for is themselves. Pathetic that you can not trust a Govt Postal Employee here in the Philippines. Trying to line their own pockets with other peoples hard earned gifts. There is no excuse for this, pure and simple it is THEFT. Oh, and do not expect a straight honest answer form them either, only lame excuses as to why this happens. It’s as if Filipino Postal culture does not acknowledge the existence of complaints about poor service , and thus are in denial of reality. So your complaint is not even really heard or understood. They don’t want to hear it and are unable to respond to it.
Oh dear
I’m so sorry to hear about this. More and more people have already been let down by the postal office! ARGH
My story.
Recently recieved notice from las Pinas City post office of a package to collect at their pot office, no name of the sender, meaning that I had to commute to find out who the sender was, also stating that I had to bring an invoice to collect the packageor payPal statement before I could receive it, (idiot system) are they so nieve, or just a scam to for the custom services to hold on to unclaimed packages, the package in question was a gift from my son, so no possibility recieving an invoice, to communicate with the postal custom supervisor was a nightmare, no exagerating, finally had to ask my som to send me a receipt for the gift which cost not more than 2 dollars. Sure I agree we need to close down the conniving officials and there perks to take well meaning property to their own pockets.
My Mother sent from USA in October a birthday card – it has not arrived as of yet. In November, she sent us and also our daughter a Christmas Card. We had received our (Tampered with and opened two times, sealed with clear packing tape. The idiots were not even smart; they put an “Arrived Open” ink stamp on it, below and above the tape. They have done this six (6) times in the past year. ) I have saved all the envelopes and have never gotten any kind of answer but the run around or blank stares. And STILL my daughter’s Christmas card has not arrived yet.
Just who does one make a complaint to? Local Post Office is worthless and pathetic. Seems the Local network television station does not answer e-mails, nor did ABS-CBN, or even the XXX show. All have fallen on deaf ears.