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How to apply and renew your Philippine passport at DFA Centrio CDO

A couple of things have changed since I last renewed my Philippine passport at the Department of Foreign Affairs (DFA) Cagayan de Oro or DFA CDO. Apart from the fact that DFA CDO has now transferred from Limketkai Center to Ayala Centrio Mall, there isn’t any need to call their office for an appointment (IT IS NOW REQUIRED TO SCHEDULE AN APPOINTMENT…scroll down to find out how)Β there are now lesser requirements and lesser wait time.

Allow me to share with you my experience on how to renew your passport at DFA Centrio CDO.

Centrio Mall is located at Corrales Avenue corner CM Recto Avenue. Please scroll down for a MAP and helpful travel instructions. DFA Centrio Ayala is located at the 3rd Floor.

DFA Centrio Office hours: Monday to Friday – 10 AM to 7 PM and Saturday – 10 AM to 6 PM

I also have below some recommended hotels/inns to stay in for passport applicants who live outside CDO πŸ™‚

dfa-centrio-cdo

General requirements (e-passport or biometrics passport renewal):

– Personal appearance
– Passport application form (you can get one at the door or you can download the form HERE)
– Most recent expiring or expired passport
– Valid picture IDs and supporting documents to prove identity (I brought my Voter’s ID and BIR TIN card)
– Photocopies of your valid picture IDs and the FIRST and the LAST pages of your expiring or expired passport (I availed of photocopying services at National Bookstore, located at the Ground Floor of the mall. There’s also a photocopy service at DFA Centrio)

There is NO NEED to bring a passport sized photo since your biometrics and photo will be taken at DFA.

It is now REQUIRED to schedule an appointment ONLINE

Schedule your appointment HERE

NO APPOINTMENT IS NEEDED for the following:

Senior Citizen with Senior Citizen ID
Person with Disability (PWDs) with PWD ID or visible disability
Solo Parent with Valid Solo Parent ID
Pregnant women with medical certificate
Minors seven (7) years old and below

If you fall under any of those categories, you may avail of the PRIORITY LANE at any DFA Satellite Office or Regional Consular Office to apply for your passport.

Helpful tips: Wear a collared shirt or blouse, DO NOT wear colored contact lenses and take off your earrings. These are required before they take your photo.

Step 1: Once you have your requirements ready, ask for your priority number from the security guard. This priority number will be stapled to your application form. Proceed to the PROCESSING area, which is on your RIGHT. Be mindful of the TV screen where priority numbers and the corresponding counter numbers are.

Step 2: When your number is called, proceed to the counter and show the DFA personnel your requirements. Again, please make sure that you have photocopies of your IDs and passport.

Step 3: Proceed to the CASHIER. Pay Php 950.00 (this is for regular/normal processing – express processing IS NOT available as of the moment UPDATE: Some of my blog readers have told me that express processing is now available for Php 1,200). You will see a SIGN at the cashier telling you when you will receive your passport. In my case, I have to wait 30 working days.

Step 4: Once you have your official receipt, go to the ENCODING area. This is where your biometrics and photo will be taken. You will also be asked to provide an e-signature (the DFA personnel will instruct you).

Step 5: You’re done! Now you have the option to either have your e-passport DELIVERED by courier or you can come back on the releasing date indicated on your receipt. As you can see on the photo I took below, the RELEASING area is just nearby πŸ™‚

Now, for those who want to have their renewed passports delivered via courier – just approach the LBC booth located inside the DFA office. Payment is Php 120.00. Your passport will be delivered within 2 days max after the releasing date indicated on your receipt. By the way, LBC will need the official receipt issued by DFA.

For follow-ups: LBC DFA Centrio CDO numbers are 0929 238 8817 or 0915 899 4646

dfa-centrio-cdo

Additional requirements:

For Brown Passport or passports issued prior to May 1, 1995:

– Bring the original brown passport and photocopy of passport pages 1, 2, 3, 4, and last page
– Birth certificate in Security Paper issued by the National Statistics Office or Certified True Copy of the birth certificate issued by the Local Civil Registrar and duly authenticated by NSO, to determine complete middle name. Transcribed Birth Certificate from the LCR is required when entries in NSO Birth Certificate are blurred or unreadable.
– Report of Birth duly authenticated by NSO if born abroad

Green Passport or passports issued after May 1, 1995:

– Bring original green passport and photocopy of first and last page of passport

Machine Readable Passport (MRP) issued in the year 2007:

– Bring original passport and photocopy of first and last page of passport
– Birth certificate
– Old canceled passport may also be presented in the absence of an NSO Birth Certificate

Electronic Passport (E-passport): Bring original e-passport and photocopy of first (data page) and last page of passport

There are also additional instructions and/or requirements for Muslim applicants, minors, married women, spouse of foreign nationals etc. You can find those HERE.Β  dfa-centrio-cdo

If you live outside of Cagayan de Oro and you need a place to stay, I recommend these: (you can confirm your booking online even without a credit card)

Seda Hotel Centrio (this is just adjacent to the mall)
Limketkai Luxe Hotel (just a few minutes away from Centrio)
Tune Hotel (budget hotel with FREE wifi, about 10 minutes by foot to Centrio)
WinMin Transient Inn (located at the Agora Bus Terminal, has affordable rooms for 3)

You can also search for other affordable CDO hotels here:

Note: If you want to renew your passport in other DFA offices across the Philippines, you may want to read my previous post on how to renew your Philippine passport (and get an e-passport)

Map of CDO (with Centrio Mall as highlight):

If you want to RENT A VANΒ (which you can use within and outside CDO), please CONTACT ME for very friendly prices. You get an airconditioned van complete with TV screens, surround sound plus a cooler should you need it πŸ™‚

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135 Comments

  • karen pepito

    I read later in your post that there is an additional requirement of nso birth certificate. is this necessary for passport renewal, the nso birth certificate?

  • Sam Yu

    Hi! Is express processing already available in DFA CDO? If yes, how many days after will I be able to get my passport?

    P.S. Im a new passport applicant. Thanks! πŸ™‚

  • Hannah

    Hi, do you know the requirements for new applicants? And can I get an application form first prior to the day that i will apply for a passport? πŸ™‚

      • fe

        Hi Irene,
        matagal na akong nag search paano mka kuha ng slot for appoinment kasi kailangan ko na mag renew ng passport pra maka balik na ako sa abroad.
        sana matolongan mo ako.

  • Kathleen

    Thanks for this helpful guide. Glad to hear that it was already transferred in Centrio. I would like to ask how long does it take to renew a passport ? Is it the same when you apply or not?

  • Fasluna

    Magrerenew sana ako ngayong end of may kasi november ma eexpired na passport ko e kailangan kung magtravel.tanong ko lang po ilang araw ba yung pinakamadaling makuha ang passport??pahelp naman??

  • Marc

    My passport is still valid until 31 Jan. 2018 but only 4 pages remaining. I need to renew because I am OFW to travel to many countries. Is the processing shorten say 15 days? or how long?

  • tina

    hellow po,, ask ko lng po if yung EXPRESS 21 days, is it 21 working days po? or 21 days including sabado at linggo , counted,? salamat po,

  • lakshi

    hello po..magtatanong lang po sana ako..after po sa encoding tapos na po ba?hindi napo ako pumunta sa releasing area, ok lang po ba yun? kasi gsto ko po e.padeliver lang kaya dumiritso nlng po ako sa LBC booth nila..
    maraming salamat po

  • nicolas

    hello po, tanong ko lang po kung anong oras po ang advisable na dapat andun ka na sa DFA CDO? dapat ba sobrang aga akong pupunta dun?

  • Brandelle L. Caliao

    hello good day,,ask ko lang po kung bakit hindi pa narerelease yung renew passport ko,noong may 14,2016 pa ako pumunta doon tapos yung releasing date is may 27, 2016 bali ten days lang working period kasi nag bayad po ako ng 1200 for expidite processing and then nagbayad po ako ng 150 sa lbc para sa delivery.Until now wla pang dumating palagi kong pinupuntahan yung branch ng lbc dito sa amin sabi wla pa.Supposedly may 30 meron na..I want to know kung bakit naging ganito yung service ng DFA CDO, need na talaga ko po yung passport ko kasi may hinahabol po akung skedule.,i hope na marelease na yung passport asap…

    • Florecel Costo

      Ask ko lng if na receive nba yung passport mo? Sa akn kasi til now wla pa nag 2 mos na dapat july 12 ko mkuha.thanks

  • rashyd bacarat

    Ask ko lang po sa dfa cdo no need na po ba mag pa appointment? Kc dito ncr kaylangan pa para sa renewal at ang pinaka early is sa agust pa which is kaylangan ko na maka flight.

  • salwa

    hi. good morning poh. pwede ba ma release yung passport with in 10days rush poh. plss rply asap kc may flight kami sa july 15…

  • alfredo vanguardia, jr

    maam ask ko lang po if naa bay authentication o red ribbon diha sa dfa centrio mall kay diha nalang ko mag transact. thanks

  • Florecel Costo

    Yung passport ko na renew noong june 13 at ma release ng july 12 hut until now hindi ko pa na receive.pwdi po hingi ng number n pwding matanongan sa dfa kung ano b ang ngyari? Pls help me po, thanks

  • hello po,mg,ask lng po ako f pwd ko bang magmit ang postal id,nso birth,comelect certificte,police clearance,barangay clearance,sa pgrenew q ng xpired at nawawala kung pasport kasi eto lng ang merun ako,nakakuha na po ako ng police report at sa attorney

  • lei

    Hello po. I’ll be visiting CDO this saturday for a night tour and am thinking of renewing my passport there with a scheduled appointment. I need it to be renewed ASAP. Does it take a whole day to process everything or can a couple of hours will do fine??? thank you…..

  • ziya

    Hi I have a question. I just had my passport renewed yesterday and I was told to present my old passport upon claiming my new one. I was just wondering kung ngano wala nabuslutan akong old passport ? Is it normal?thank you!:)

    • Hi Ziya! Totally okay since the new passport has the more preferred style now – being machine readable. The old one will automatically be considered void. By the way, I suggest that you still bring the old passport whenever you travel especially if naay stamps πŸ™‚

  • lyn

    hi po bago lng poh ako ng apply nang passport sa dfa in cdo.reales date po ay dec 15 ngbyad po ako nang 1200 at sa lbc.bkit until now d n ko na recieve passport ko ngpunta na po sa lbc kaso wla pa dw,need ko na kc passport pra visa ko..tnx poh wla din akong contact sa dfa sa cdo

  • Hi! Good day i just wanna ask if my sister or any of my relatives could get my Passport.. It is supposedly release Last year December 2 then I got a message from DFA that releasing of passport scheduled December 2 will be delay. I am from Gingoog City pman gud then wala pa ko kbalik og Cagayan.. If pwede , Authorization or Special Power of Attorney ang e present?..

    Thank You..

  • amorcielo hoplo

    Good Day, OFW ko from Saudi mo bakasyon ko this Month march 2017 for 1 month lang and my passport will expire this coming september so less 6months siya. If mag pa renew ko pwede nako makuha less than a Month? para makaapas ko sa ako flight. Please reply..

  • Fe

    Good afternoon po xpire na po ung passport ko year 2008 po na issue so ibig sabihin po kelangan ko Lang photo copy ng old passport ko at birth cirtificate ko?
    Thank you

  • mary,Clair

    Hello sir ask ko,lang,po,ang,passport,ko,ay mag,expired,na,ngayong,june,2017 pero,nasa,USA ako,,, kung,sakali,po,uuwi,ako,then,,sa,CDO,ako,mag,renew,ok,lang,ba while,ang,old,passport,ko,,ay,,nag,apply,ako,sa Zamboanga city? thank,you,po,and,God,bless,

  • jane

    hi maam. renew ako ng passport and releaseing is april 19. advise nmn dyan if may delays ba kasi need ko na pa rebook nang ticket. ilang days ba if ever may delays?tanx

  • Romar

    Sino po meron Contact # ng DFA-CDO. need lng ng inquire. bakit 20 days ang pag renew ng passport kahit nka express (1200) usually it would take 7 – 10 business days..

  • analiza

    hilo po .. need ko idea or advice .need ko po mag renue nang passport ko ilang araw po bah ang antayin ko if punta ako jaan sa CDO para mag renue i have 10 days lang kc ako at need ako balik this coming may 7 sa europe … please help me po .

  • hello maam/sir..Naa ko karon dre sa riyadh. Ask unta ko about akong passport renewal.. ma expire akong passport this coming november 23, 2017. Pero naka schedle akong bakasyon diha sa pinas karong July2017. Pwede ba nako dayon ipa-renew ang passport pag-abot nako diha karong July 2017? dili naba kinahangan ug Appointment? How many days makuha nako balik akong passport sakaling ma-renew? 1-month ra akong bakasyan diha pinas , makuha kaha nako ang renewed passport before sa ako flyt?. Daghan Salamat.

    • Hi Alan, check if the local Philippine embassy there in Riyadh can process the renewal for you. I think that will be a better alternative since wala pa gyuy klaro ang releasing diri. Delayed kanunay

  • bebs

    gud evening po.. ask lang po, nasa Riyadh po ako.. magvacation po ako sa katapusan sana ng june, mag expire po yung passport ko sa november 6 2017.. puwede po bang sa pilipinas na ako magparenew ng passport?

  • ERWIN P.GOOC

    good am po.mangutana unta ko kung pede ba ma claim ako Passport.ang sked man gyud sako releasing adtung dec.03,2015..wla nako makuha on dat date…kay nakasakay man ko og balik sa ship..salamat ang more power.

  • jesse

    Hi good day, just want to ask that since our president recently approve the 10 year validity for passport, does that mean that the payment already change or this law will only be for next year?

  • Ela

    Hi is the passport release still slow these past few days? I have an appointment in DFA CDO this sept 2, hoping it will be released in 10 working days before I could buy my online tickets for international travel since kailangan ng passport number diba? And i still have to apply for visa. If hindi ma release on time, yung passport number ko ba pwd pa yung old passport gagamitin ko tapos pag na release na ang new one, I’ll use the new passport?? But im really2x hoping hindi super delayed ang pag release kasi malaking hassle pag nagkataon.. πŸ™

  • Hi ma’am ano po ga win young passport ko nabaklas sa liked dapat na medical Ko na poh.ano po dapat ga win.kailangan po bah erenew sa June 17 2019 pa poh maexpire.tapos pwd po bah magrenew kahit wala akong online appointment ko full na po lahat schedule…thanks

  • Hi ma’am ano po dapat gawin yong passport ko nabaklas sa Harap tapos medical Ko na poh.ano po dapat ga win.kailangan po bah erenew sa June 17 2019 pa poh maexpire.tapos pwd po bah magrenew kahit wala akong online appointment kc full na po lahat schedule…thanks

  • cheryll jalalon

    Good Day maam ask ko lang po ano pong dapat kung gawin nagrenew po ako ng passport last year november mga 15 yata yun. bago ko lang nalaman yung bago kung passport wala palang perma ko sa ibaba ng picture ko so hindi valid yun hindi ko magamit ang passport ko sabay pa naman kami kumoha ng mister ko pati sa kanya din walang perma nya………pls reply importante lang may hinihintay kasi akung trabaho para ibang bansa. or any contact no. sa dfa cagayan cell no. plssss.

  • Jenefer c. O'Connor

    Hi good day po! Pa help nmn po… 5months plang since nung wedding namin ng husband kong American, it’s my first time po apply passport. Ask lng po saan po ako ma una DFA CDO po ba or CFO cebu?… Pls I need help po ? salamat! God bless!

  • Juliet g. Gelacio

    Hello po good afternoon. Bukas po ang schdule ko sa dfa cdo with my chldren. Kaso lang po, one of my son has to take the exam pa in school. Puede ba cya mag punta sa saturday? How we contact dfa?

  • Ricky S. Sese

    Hello po good day….OFW po ako exit na from Saudi last November 2017 pero plano ko pa pong bumalik abroad for another company. Mag expire po ang aking passport sa May 2018, Unfortunately wala na pong appointment slot from January to March..May chance po bang makapagrenew without appointment sa DFA CDO kailangan ko kasi marenew to para sa aking pag apply ulit..salamat po sa sagot

  • Hi hello can i ask something here….Because there is no available slot for appointment from Jan-March….if saturday is there any appointment too? I am new Applicant for passport? please let me know and thanks those who make responds my querry….

  • Numen Artspace Inc.

    Had a previous passport application i guess a year ago but was not released due to incomplete document (NSO Authenticated Birth Certificate). Now said document is already available, and is ready for sending to DFA-CDO. Questions:
    1. Is the passport still claimable upon submission of the above-mentioned document? or
    2. Will go to step no. 1 and re do the application for the renewal of passport?

    The applicant is in Manila.

    Thank you.

  • Kai

    Hello po, is it true applicants must bring voters certification? Mama ko meron xa voters i.d, my friend said noong nagkuha xa passport CDO, she was told to return dahil pinakuha muna xa voters certification. Please reply kon totoo requirements na ngayon voters. Certification.

  • louis

    hi guys!i need help po with my passport, may nakasaad po kase na:
    -“A Philippine passport is invalid if the passport is not signed, and normally the bearer affixes his/her signature on the signature field, whose position has varied with various incarnations of Philippine passports. Persons too young to sign a passport previously may have a parent or legal guardian sign the passport on their behalf, although this has since been prohibited.
    -“Biometric passports from August 2009 to August 2016, are the only Philippine passports which do not require the physical signature of the bearer, as an image of the bearer’s signature is printed onto the passport data page. Physical signatures are once again required for biometric passports issued after August 15, 2016, with the signature field on page 3.”
    Ang passport ko po ay navalidate nung september na, ang problema nasa malaysia na po ako ngayon at di ako makapag open ng kahit anong transactions such as bank accounts,etc etc na nangangailangan ng valid passport at sinasabihan po ako na illegal daw ako dito. ano po pwede ko gawin

  • Virgie P. Dapanas

    Hello, may anak akong 3 years old na kukunan ko din nga passport, possible ba na pati ako as his mother maentertain din nang sabay sa anak ko since punpunta din ako as a guardian para di na ako kukuha ng appointment..Planning to travel on August, 2018 kasi with family, eh wala nang availble slot sa hanggang JUne, 2018. Baka pwede maconsider

  • Evelyn

    Hello po…ask ko lng kasi gusto kong kuhaan ng passport ang anak ko 5yrs old..pwdi nba kami sa priority lane tsaka mg renew din ako kasi mg xpir din sa akin this coming november 2018 …i mean ok lng ba na isabay ko nlng hindi na ako kukuha ng appointment? Hope for your advise soon…tanx.

  • Clark yves

    Hi good day. Im searching for all available dates for my passport renewal,but its already full from the month of march to june 2018..pwede nlng po ba walk in? Thanks po

  • Willyn

    Hello gud pm, magtanong sana ako, kailan po mag bukas ang appointment online ninyo sa July, kasi araw araw akong ng checked ng site http//passport.gov.ph/ walang slot na open, magrenew sana ako ng passport ko kasi mag expired nasa April 2, 2018, gusto kong magrenew bago mag -expired, pls help me, paano mka renew ng passport online.? Kailangan ko talaga mkakuha ng bagong passport.

  • IVY

    HELLO PO,ASK KO LANG PO IF YONG PASSPORT MO HINDI NATANGGAP KUNG SAAN MO PINADELEVER.ANO PO DAPAT GAWIN?MAG-FILES PO BA NG BAGO O KUHA NA NMAN PO?

  • Analia Rahim

    Hi. Good day po. tanong ko lanh po sana pano ma-follow up yung passport thru internet? nagpassporting po kasi ako nung mar 2, 2018 tas yung express po pinili para mas mabilis ma release. tapos nagbayad po ako lbc sa loob ng dfa sabi po 2 days after ng releasing bago ma deliver sa add na binigay dun. wala pa po kasi hanggang ngayun eh. diko po ma follow up in person nasa maynila pa po kasi ako eh.sana po matulungan nyo ako. maraming salamat po.

  • anthea marie uy bustillo

    hello po mam , na delet ko po yung email response ng dfa cagayan for me to print my and view my appoinment papano ko po ma recover young appoinment code ko para ma print ko po yung confirmation mam.

  • Sittienor

    Ask ko ng po kung mag appointment ba ako ulit para sa renew ng passport ko? Kc po last year nag renew ako hnd ko po nakuha 1yr n po un..asap!

  • MELY RIVERA

    Hello,
    Can I avail walk-in for the renewal of the expired passport of my minor son. Until now he was not able to renew because last June 2018 his slot given for renewal unfortunately he was not granted because I was not able to execute a document for him and I was here in Qatar working as a nurse in short OFW. During my vacation for one month only in Philippines I need to renew his passport . I will be there in CDO by September to first week of October but all date until October 1-5 is full. Thank you

  • Cherry

    Hi ma’am, ngutana lng ko Kung pwde ba Ang philhealth ID ug nbi clearance? Wla nman gud koy lain pang valid ID.
    Matubag unta nimu.
    Salamat..

  • Charlene T. Mojado

    Hi good day! I have a 4 year old child, kukuha po ako for the 1st time ng passport, si hubby naman for renewal. Tama ba na sa priority lane na kami didiretso at di na namin kelngan ng appointment?

  • good day po… tanong ko lng po ano yung mga valid id’s n pwedi dalhin sa dfa cdo. wla kc id’s sister ko. nawala lahat ng documents nya pati n mga id’s. please advise kasi gusto n namin renew passport nya.

    Salamat ng marami… more power.. god bless..

  • mary grace maquidato

    hi po, ask ko po, kasi kailangan ng 2 i.d’s may postal i.d po ako tsaka philhealth i.d, hindi po pala pwede ang philhealth i.d tsaka postal i.d for 2 valid i.d requirements?

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